At Atticus Retreats, we aim to deliver your orders quickly, safely, and reliably. This Shipping Policy explains how we process, ship, and deliver products purchased from our website.
1. Order Processing
- Orders are typically processed within 1–3 business days after they are placed.
- You will receive a confirmation email once your order is processed.
- During peak seasons or holidays, processing times may take longer.
2. Payment Method
- Atticus Retreats currently offers Cash on Delivery (COD) as the only payment method.
- Payment must be made in full at the time of delivery. Please ensure someone is available to receive and pay for the order.
3. Shipping Methods and Delivery Times
- We ship worldwide. Delivery times vary depending on the destination and shipping partner.
- Estimated delivery times:
- Domestic: 3–7 business days
- International: 7–21 business days
- Please note that these are estimated times and may be affected by customs clearance, local holidays, or unforeseen delays.
4. Shipping Costs
- Shipping charges are calculated based on the destination and the size/weight of your order.
- Shipping costs are displayed at checkout before you place your order.
5. Order Tracking
- Once your order is shipped, you will receive a tracking number via email.
- You can use this tracking number to monitor the status of your shipment through the carrier’s website.
6. Damaged or Lost Shipments
- If your order is damaged during transit or lost, please contact us at [email protected] immediately.
- We will work with the shipping partner to resolve the issue and arrange for a replacement or refund if necessary.
7. International Shipping
- International orders may be subject to customs duties, taxes, or import fees of the destination country. These charges are the responsibility of the recipient.
- Delivery times for international shipments may vary based on local customs clearance procedures.
8. Contact Us
For any questions, concerns, or assistance regarding shipping, please contact us at:
Email: [email protected]